Shipping policy

Free shipping

Shipping is free on every order, with no minimum spend, and every parcel is tracked. Prices are shown in your local currency.

Where we ship

The United Kingdom, the United States, Canada, Australia, New Zealand, Japan, and Europe: Germany, Austria, the Netherlands, Belgium, Luxembourg, France, Spain, Italy, Portugal, Finland, Ireland, Greece, Denmark, Norway, Sweden, Switzerland and Poland.

When your order ships

All orders ship within 5–7 working days. You get an email with your tracking link as soon as your parcel is on its way.

Incorrect addresses

Please check your delivery address before you order. If a parcel can’t be delivered and comes back to us, re-sending is at the buyer’s cost; if you’d rather not have it re-sent, we refund the cost of the items.

Customs and import taxes

Any customs charges or import taxes that apply are the buyer’s responsibility.

If something goes wrong

Email loominouscontact@gmail.com with your order number and we will help.

Returns

See our refund policy: Starly comes with a 60-night money-back promise.