Contact us

Send us a message with the form below. A person reads every message, and we answer within one working day (Monday to Friday).

What to include

  • About an order: your order number and what you need.
  • A return: your order number and whether your Songlow is unused.
  • Something arrived damaged: your order number and a photo.
  • 10 or more lamps: tell us the quantity and we will make you an offer.

Prefer email? Write to loominouscontact@gmail.com.

Who we are

SONGLOW is operated by EDCOMMERCE LIMITED, company registration number 78809436, Unit 2A, 17/F Glenealy Tower, No.1 Glenealy Central, Hong Kong.